Terms of Service

Effective Date: 9 September 2026
Last Updated: 9 September 2026

Welcome to Nexmerce. These Terms of Service ("Terms") govern your access to and use of the Nexmerce website, marketplace, platform, applications, services, features, and related technologies (collectively, the "Platform").

By creating an account, accessing the Platform, purchasing products, using Product Spaces, participating in marketplace activities, or otherwise using Nexmerce, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with these Terms, you must not access or use the Platform.

1. About Nexmerce

Nexmerce operates as an active Private Limited Company registered in the United Kingdom.

Company Number: 12231825
Company Status: Active
Company Type: Private Limited Company
Date of Incorporation: 27 September 2019
Registered Office: International House, 10 Beaufort Court, Admirals Way, London, United Kingdom, E14 9XL
Nature of Business (SIC): 82990 – Other business support service activities not elsewhere classified

2. Eligibility

You must have the legal capacity to enter into a binding agreement in your jurisdiction to create an account or use services involving purchases, payments, Product Spaces, marketplace transactions, or other commercial activities.

By using Nexmerce, you confirm that the information you provide is accurate, complete, and not misleading.

Nexmerce reserves the right to require additional identity, business, payment, or compliance information before allowing access to certain Platform features.

3. User Accounts

Certain Nexmerce services require you to create and maintain an account.

You are responsible for:

• Providing accurate and current account information;
• Maintaining the confidentiality of your username, password, and other login credentials;
• All activity conducted through your account;
• Immediately notifying Nexmerce of suspected unauthorized access or security incidents; and
• Keeping your contact and account information updated.

You must not sell, transfer, share, or allow unauthorized persons to use your account.

Nexmerce may temporarily restrict or suspend an account where we reasonably believe there has been unauthorized access, fraudulent activity, misuse, or a violation of these Terms.

4. Nexmerce Marketplace

The Nexmerce Marketplace provides users with access to products, suppliers, product listings, Product Lots, Product Spaces, and other commerce-related services and information.

Product availability, descriptions, quantities, supplier information, estimated revenues, market values, selling prices, and other marketplace information may change from time to time.

Nexmerce does not guarantee that every product displayed on the Platform will remain continuously available.

We reserve the right to correct errors, update product information, change availability, or cancel transactions affected by material pricing, inventory, technical, or listing errors.

5. Product Lots and Product Spaces

Certain Platform features may allow eligible users to acquire, reserve, allocate, or participate in Product Lots or Product Spaces associated with products available through the Nexmerce ecosystem.

The specific terms applicable to a Product Lot or Product Space, including its price, quantity, allocation, duration, fees, estimated revenue, and other relevant conditions, may be displayed on the Platform before the user completes the applicable transaction.

Users are responsible for reviewing the available information before confirming any transaction.

Ownership, allocation, participation, or use of a Product Space does not guarantee a particular level of sales, revenue, profit, market demand, product performance, or future value.

6. Estimated Revenue and Platform Data

Nexmerce may display estimated revenue, projected revenue, historical data, market indicators, product performance, charts, analytics, suggested profitable products, or similar information.

All such information is provided for informational and platform-assistance purposes only.

Estimated Revenue is not guaranteed revenue.

Actual results may differ because of factors including, but not limited to:

• Product demand;
• Inventory availability;
• Supplier pricing;
• Sales activity;
• Marketplace conditions;
• Customer behavior;
• Operating costs and fees;
• Returns, refunds, and cancellations;
• Logistics and fulfillment expenses; and
• Other commercial or market conditions outside Nexmerce's control.

Past performance, historical data, projected values, or suggested products should not be interpreted as a promise or guarantee of future results.

7. Suggested Profitable Products

The Platform may identify or display products as suggested, trending, potentially profitable, high-demand, recommended, or similar descriptions based on available platform data or analytical criteria.

These classifications are informational only and do not constitute a guarantee that a user will generate revenue or profit from any particular product.

Users remain responsible for evaluating products and making their own commercial decisions.

8. Suppliers and Third-Party Products

Nexmerce may maintain a directory of suppliers and may display products, inventory, product information, fulfillment details, or services supplied by independent third parties.

Unless expressly stated otherwise, third-party suppliers operate independently from Nexmerce.

Nexmerce may facilitate marketplace access and technology services but does not automatically assume responsibility for every act, omission, representation, manufacturing process, shipment, or service provided by an independent supplier.

Supplier listings may be reviewed, updated, suspended, or removed where appropriate.

9. Orders and Transactions

Submitting an order or transaction does not necessarily constitute final acceptance by Nexmerce.

Transactions may be subject to:

• Product and inventory availability;
• Payment verification;
• Account verification;
• Supplier confirmation;
• Compliance review;
• Fraud-prevention procedures; and
• Other Platform requirements.

Nexmerce reserves the right to reject, cancel, reverse, or place a transaction under review where reasonably necessary to address fraud, technical errors, duplicate transactions, compliance concerns, inventory problems, payment disputes, or violations of these Terms.

10. Payments

Available payment methods may vary depending on the transaction, country, Platform stage, and payment service providers available at the time.

Where payment verification is performed manually or through a third-party payment provider, a transaction will not be considered fully confirmed until the applicable payment has been successfully verified.

Users are responsible for ensuring that payment information and proof of payment submitted to Nexmerce are valid and accurate.

Nexmerce may integrate third-party payment gateways, banks, electronic money issuers, payment processors, or other financial service providers. Their separate terms, fees, processing rules, and privacy practices may also apply.

11. Fees and Charges

Certain transactions, Product Spaces, services, subscriptions, platform activities, supplier arrangements, or payment methods may be subject to fees.

Where applicable, relevant fees should be presented on the Platform or otherwise disclosed before completion of the applicable transaction.

Users are responsible for taxes, duties, payment-provider charges, or other amounts legally applicable to their transactions unless expressly stated otherwise.

12. Refunds, Cancellations and Reversals

Refund and cancellation eligibility may depend on the nature and status of the applicable transaction.

A transaction that has already been fulfilled, allocated, settled, dispatched, consumed, or otherwise completed may be subject to different cancellation conditions than a pending transaction.

Where consumer protection laws provide mandatory cancellation, refund, or other rights, those statutory rights will continue to apply.

Nexmerce may require reasonable supporting information before processing a refund, cancellation, or transaction dispute.

13. Platform Charts, Analytics and Market Information

Charts, price movements, market indicators, analytics, statistics, and other data displayed through Nexmerce are intended to help users understand activity within the Platform.

Such information may be based on Platform-generated data, supplier information, marketplace activity, historical information, estimates, or other available data sources.

Nexmerce does not guarantee that all displayed data will always be uninterrupted, error-free, complete, or updated in real time.

14. No Guaranteed Earnings or Returns

Nothing on the Nexmerce Platform should be interpreted as a guarantee of profit, income, revenue, sales, appreciation, or financial return.

Marketplace activity involves commercial risks. Product performance may increase, decrease, remain unchanged, or be affected by circumstances beyond the control of Nexmerce.

Users should only enter transactions after reviewing the available information and considering their own circumstances.

15. No Financial or Investment Advice

Unless expressly stated otherwise and legally authorized, Nexmerce does not provide individualized investment, securities, banking, tax, legal, or regulated financial advice through the Platform.

Product analytics, estimated revenue, marketplace indicators, suggested products, rankings, charts, and similar information are provided as technology and commerce-related information and should not be treated as personalized professional advice.

Users should obtain independent professional advice where appropriate.

16. Prohibited Activities

You must not use Nexmerce to:

• Commit fraud, deception, money laundering, or other unlawful activity;
• Provide false identity, business, payment, or transaction information;
• Manipulate Platform data, pricing, marketplace activity, or transactions;
• Access another user's account without authorization;
• Attempt to bypass security or account controls;
• Introduce malware, viruses, malicious scripts, or harmful code;
• Scrape, harvest, or systematically extract Platform information without authorization;
• Reverse engineer or interfere with Platform systems except where permitted by applicable law;
• Misrepresent a relationship with Nexmerce, its suppliers, or its partners;
• Use the Platform in violation of applicable laws or regulations; or
• Engage in activities that may materially damage Nexmerce, other users, suppliers, or third parties.

17. Intellectual Property

The Nexmerce name, logo, Platform design, software, interface, graphics, documentation, databases, content, and related intellectual property are owned by or licensed to Nexmerce, except where third-party ownership is expressly identified.

These Terms do not transfer ownership of Nexmerce intellectual property to users.

You may not reproduce, modify, redistribute, sell, sublicense, or commercially exploit protected Nexmerce materials without appropriate authorization.

18. Third-Party Services and Links

The Platform may contain integrations or links to third-party services, websites, suppliers, logistics providers, payment providers, or other external systems.

Nexmerce is not responsible for the content, availability, security, or practices of third-party services that are outside our reasonable control.

Your use of third-party services may be governed by their own terms and privacy policies.

19. Platform Availability

We aim to maintain reliable Platform availability, but Nexmerce does not guarantee uninterrupted or error-free operation.

Access may occasionally be restricted or interrupted because of:

• Maintenance and upgrades;
• Security incidents;
• Server or network problems;
• Third-party provider outages;
• System deployment;
• Emergency maintenance; or
• Events outside our reasonable control.

20. Beta, Pilot and New Features

Nexmerce may make certain new, pilot, beta, experimental, or pre-release features available to users.

Such features may be changed, suspended, replaced, or discontinued as the Platform develops.

We may request feedback regarding these services and use that feedback to improve Nexmerce.

21. Suspension and Termination

Nexmerce may suspend, restrict, or terminate access to the Platform where reasonably necessary, including where:

• These Terms have been materially violated;
• Fraudulent or suspicious activity is detected;
• Required verification is not completed;
• The account creates a security or legal risk;
• Payment obligations remain unresolved; or
• We are required to do so by law, regulation, court order, or competent authority.

Users may stop using Nexmerce at any time, subject to outstanding transactions, obligations, fees, disputes, and applicable legal requirements.

22. Disclaimer of Warranties

To the fullest extent permitted by applicable law, Nexmerce provides the Platform on an "as available" basis.

While we seek to provide accurate and reliable services, we do not guarantee that every product listing, forecast, estimate, supplier record, price, chart, analytical result, or other Platform information will always be complete, current, or error-free.

Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

23. Limitation of Liability

To the fullest extent permitted by applicable law, Nexmerce will not be liable for indirect, incidental, consequential, special, or purely economic losses arising from circumstances outside Nexmerce's reasonable control.

This includes losses arising from third-party failures, interruptions, supplier actions, internet outages, unauthorized activity caused by a user's failure to secure their credentials, or reliance on estimates or projections identified as non-guaranteed information.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by law.

24. Indemnification

To the extent permitted by applicable law, users agree to be responsible for losses, claims, costs, or liabilities arising from their unlawful use of Nexmerce, material violation of these Terms, infringement of third-party rights, fraud, or intentional misuse of the Platform.

25. Privacy and Data Protection

Your use of Nexmerce is also subject to our Privacy Policy.

Nexmerce may collect and process personal information necessary to operate accounts, provide Platform services, verify transactions, prevent fraud, improve services, comply with legal requirements, and communicate with users.

Users should review the Nexmerce Privacy Policy for additional information regarding how personal data is collected, used, retained, and protected.

26. Electronic Communications

By using Nexmerce, you agree that certain notices, transaction confirmations, account messages, security alerts, service updates, and other communications may be provided electronically.

You are responsible for keeping your registered email address and contact information accurate and accessible.

27. Changes to the Platform

Nexmerce continues to develop its technology and services.

We may add, modify, replace, restrict, or discontinue Platform features where reasonably necessary for operational, commercial, security, regulatory, or technical purposes.

28. Changes to These Terms

We may update these Terms from time to time to reflect changes to the Platform, applicable laws, business operations, security requirements, or regulatory obligations.

The updated version will display a revised "Last Updated" date.

Where required by law or where changes are material, we may provide additional notice.

Your continued use of Nexmerce after updated Terms become effective constitutes acceptance of those Terms, subject to applicable law.

29. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales, except where mandatory consumer protection laws in another jurisdiction apply.

Subject to applicable mandatory legal rights, disputes arising in connection with these Terms or the Nexmerce Platform shall be subject to the jurisdiction of the courts of England and Wales.

30. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

31. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms expressly applicable to a particular Nexmerce service or transaction, constitute the agreement between Nexmerce and the user regarding use of the Platform.

32. Contact Us

For questions regarding these Terms of Service or the Nexmerce Platform, please contact:

Nexmerce
Company Number: 12231825
International House
10 Beaufort Court, Admirals Way
London, United Kingdom
E14 9XL

Email: hello@nexmerce.space

These Terms of Service are intended to provide a general contractual framework for the Nexmerce Platform. They should be reviewed by qualified UK legal counsel before being relied upon as the final legal terms for services involving payments, marketplace allocations, revenue participation, financial products, regulated services, or cross-border commerce.