Contact Us
Get in touch with the Nexmerce team.
Contact Us
We would be happy to hear from you. Whether you are a new user, existing customer, supplier, marketplace participant, or business partner, the Nexmerce team is available to assist with general inquiries, account concerns, and platform-related support.
General Inquiries
For general questions about Nexmerce, partnerships, supplier opportunities, marketplace services, or business-related inquiries, please contact:
Email: hello@nexmerce.space
Account and Order Support
For questions regarding your Nexmerce account, orders, Product Spaces, transactions, marketplace activity, or other account-related concerns, please sign in to your account and use the available support options through your dashboard.
You may also contact us by email at:
Support Email: hello@nexmerce.space
When contacting support, please include your account email address and, where applicable, your order number, transaction reference, Product Space reference, or other relevant information so that we can assist you more efficiently.
Business and Supplier Inquiries
Businesses, suppliers, merchants, and organizations interested in working with Nexmerce may contact us regarding:
- Supplier onboarding;
- Product listing opportunities;
- Marketplace partnerships;
- Corporate partnerships;
- Technology integrations;
- Business development opportunities; and
- Other commercial inquiries.
Email: hello@nexmerce.space
Registered Office
Nexmerce
Company Number: 12231825
International House
10 Beaufort Court, Admirals Way
London, United Kingdom
E14 9XL
Company Information
Company Status: Active
Company Type: Private Limited Company
Date of Incorporation: 27 September 2019
Nature of Business (SIC): 82990 – Other business support service activities not elsewhere classified
Response Times
We aim to review inquiries as promptly as reasonably possible. Response times may vary depending on the nature of the request, account verification requirements, transaction status, and the volume of support requests.
For account security and privacy, Nexmerce may request additional information to verify your identity before discussing certain account or transaction details.
Security Notice
Please do not send passwords, one-time passwords (OTP), full payment card information, banking passwords, or other highly sensitive authentication credentials by email.
Nexmerce representatives should never require you to disclose your password in order to provide support.
Nexmerce
Smart E-Commerce Trading Platform
hello@nexmerce.space